International traveler shopping in Europe - Vasco Tax Free VAT refund service

Faster refunds,
built for trust.

Vasco connects travelers, retailers, and customs through a secure, compliant system that makes VAT refunds simple, fast, and verifiable.

Tax‑free shopping,
re-engineered.

Vasco Tax Free is the infrastructure layer for modern VAT refunds — replacing paperwork and intermediaries with a secure, digital network that connects travelers, retailers, and customs in real time. Designed for speed, transparency, and trust. Now rolling out across Europe, with global expansion in roadmap.

What it feels like — for all users.

For Travelers

Instant & Effortless

Claim your refund in moments, not weeks. Each step is digital, transparent, and secure — no lines, no forms, fully traceable, and verified from purchase to payout.

For Retailers

Integrated & Scalable

Keep control of the entire experience. Integrate Vasco directly into your checkout or POS — we manage validation, settlement, and compliance behind the scenes, while you retain full brand control and customer ownership.

For Authorities & Regulators

Transparent & Compliant

Every refund is verified, signed, and auditable. Vasco connects directly with customs systems to ensure each claim meets regulatory standards and can be traced end-to-end. No black box — full accountability.

Trust is built, not claimed.

Automation at the core

Each refund runs through a secure digital pipeline — verified instantly, processed without friction, and logged automatically for accuracy, compliance, and audit.

Security under the hood

We employ encryption, tamper detection, fraud metrics, identity verification, and real-time anomaly scanning — all standard. Your data and your customers' data never rest unprotected.

Customs & regulatory integration

We are connecting with customs authorities across jurisdictions to embed compliance into each refund. Each transaction carries metadata for audits, reporting, and oversight.

The API platform powering modern VAT refunds.

Vasco isn't another operator — it's the rails the industry will run on. Our Open APIs make VAT refunds fully headless, allowing retailers, PSPs, marketplaces, and travel apps to integrate securely under their own brand and control.

Headless by design

Embed tax-free flows into your checkout, app, or POS — full UI freedom, no vendor lock-in.

Modern, Secure APIs

RESTful endpoints, real-time webhooks, and OAuth 2.0 authentication — enterprise-grade by default.

Built for Every Partner

FRetailers, PSPs, marketplaces, and travel apps integrate in weeks — not months.

Live API Demo
ONLINE
vasco-api.js
Connected
POST/api/v1/refundsHTTP/2
Authorization: Bearer <YOUR_API_KEY>
Idempotency-Key: 2f6e5f8a-3d3b-4a4e-b1a7-b3c9f2d0a9c1
Content-Type: application/json
Accept: application/json
{
"purchaseId": "vasco_2025_0001",
"integration": {
"type": "headless",
"platform": "pos",
"customUI": true,
"version": "1.2.0"
},
"traveler": {
"residencyCountry": "US",
"documentToken": "doc_tok_9f3b...redacted",
"emailHash": "sha256:7e3a...e91"
},
"purchase": {
"storeId": "STORE-789",
"vatNumber": "BE0123.456.789",
"timestamp": "2025-01-15T14:30:00Z",
"currency": "EUR",
"totalAmountMinor": 225000,
"vatAmountMinor": 37500,
"items": [
{
"sku": "LUX-001",
"description": "Luxury Handbag",
"unitPriceMinor": 225000,
"vatRate": "20%"
}
]
},
"payoutPreference": {
"method": "card",
"scheme": "rev_payout_link"
},
"webhookUrl": "https://store.example.com/vasco/webhook",
"metadata": {
"posReceipt": "A1-556-334"
}
}
HTTP/2 201 Created
Location: /api/v1/refunds/rfd_8KqA2yP4
{
"id": "rfd_8KqA2yP4",
"status": "pending_verification",
"refundAmountMinor": 45000,
"currency": "EUR",
"riskTier": "verified",
"customs": {
"authority": "FR-PABLO",
"exportValidation": "required",
"barcode": "pblo_7c9f...qr"
},
"payout": {
"method": "card",
"status": "queued"
},
"nextAction": {
"type": "present_barcode_at_exit",
"deadline": "2025-01-15T18:00:00Z"
},
"createdAt": "2025-01-15T14:30:01Z"
}
→ 201 Created — refund rfd_8KqA2yP4
KYC/AML checks — passed (verified)
Customs export — QR issued (PABLO)
Webhook — delivered, HMAC verified
Payout — queued → sent (card rails)
OAuth 2.0 — token accepted
Rate limit — 1000/min remaining
Demo payload — PII tokenized. Async flow.
REST API
Webhooks
Real-time
OAuth 2.0

Delivering, step by step.

We're working hard to bring tax-free shopping to you as quickly, smoothly, and reliably as possible.

Phase 1Active

Core Platform

Laying the foundation with secure user authentication to protect customer data, streamlined document processing for faster and more accurate handling, core refund workflows to ensure smooth and reliable tax-free transactions, and intelligent verification to automatically check documents and approvals, making the entire process faster, more efficient, and trustworthy.

Phase 2In Progress

Customs Connectivity & Certification

Establishing seamless connections with customs authorities, enabling automated compliance checks, streamlined reporting, and getting Vasco Tax Free certified to ensure trusted, fully compliant cross-border tax-free processing for partners and retailers.

Phase 3Upcoming

Open APIs Launch

Launch the Vasco Open APIs platform, giving partners full access to integrate tax-free workflows seamlessly into their checkouts, apps, and POS systems. Empower partners to create custom experiences, automate refund processes, and extend tax-free solutions across web, mobile, and in-store devices — all with secure, well-documented, and scalable APIs.

Latest Insights

Stay informed with our latest thoughts on tax-free shopping, retail innovation, and industry trends.

Hand-Off Harm: Why Seams Kill Conversion in Tax-Free (Ep3)
The Cost of Friction

Hand-Off Harm: Why Seams Kill Conversion in Tax-Free (Ep3)

Journeys rarely fail inside a step; they fail at the seam between steps. Every hand-off—retailer to operator, operator to customs, customs to payout—adds three taxes at once: time, context loss, and blame drift. Under airport scarcity, that bundle depresses conversion more than any individual fee. Symptoms are familiar: “Please re-enter your details,” mismatched IDs, contradictory statuses, and the ping-pong of “please contact the other party.” The cure isn’t more communication; it’s fewer seams and symmetrical information when seams are inevitable. Count your hand-offs, measure the drop after each, and make one actor the owner of the traveler’s outcome. Fewer jumps, fewer complaints.
V

Vasco Tax Free Team

10/27/2025

The Opacity Tax: How Clarity Beats Percentages in Tax-Free (Ep2)
The Cost of Friction

The Opacity Tax: How Clarity Beats Percentages in Tax-Free (Ep2)

Opacity is a quiet surcharge that travelers pay in doubt. “Up to” refunds, fuzzy fees, FX spreads, and status black boxes turn a simple promise into a guessing game. When outcomes aren’t explicit, people do the rational thing under time pressure: they walk. The cost isn’t just lower take-up; it’s trust leakage, support load, and regulatory attention. Treat clarity as a currency. Guarantee the net outcome, show the working, and use plain-language events instead of caveats. In most journeys, one minute of certainty beats one point of percentage. If travelers have to ask “Where did my money go?”, you’ve already lost them.
V

Vasco Tax Free Team

10/23/2025

Minutes, Not Miles: Time as Border Currency (Ep1)
The Cost of Friction

Minutes, Not Miles: Time as Border Currency (Ep1)

Airports measure distance; travelers measure time. At the border, minutes are the only universal currency, and every extra step behaves like a hidden surcharge that depresses conversion and trust. The cost spikes in the last 45 minutes before boarding, when uncertainty compounds and small hand-offs feel huge. Don’t design for meters or averages; design for the minutes that matter. Make outcomes legible upfront, shrink the longest step, collapse hand-offs, and align asks with natural pauses. Time given back is dignity returned. Use minutes-to-boarding as your north star and audit where you spend them—because people don’t shop at the border; they trade time for certainty.
V

Vasco Tax Free Team

10/20/2025

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